Returns & Exchanges
Pini Parma offers a refined return process, allowing customers to return or exchange items within 30 days of delivery for a seamless shopping experience. All items must be in their original, unworn condition with all garment tags still attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all sartorial details and tags are protected, and include the provided return invoice.
Ship the Items
Affix the prepaid shipping label to your parcel and drop it off at the nearest authorized courier location or schedule a collection.
Quality Inspection & Refund
Once our workshop receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing